Returns & Exchanges

At Popping Candy, we want you to love your fashion finds, which is why we offer a 30-day window for returns and exchanges on all unworn items. Simply ensure your garments are in their original condition with tags attached to qualify for a full refund or store credit.

Return Process

  • 1.
    Initiate Your Request

    Log into our online portal with your order number and email address to select the items you wish to return or exchange.

  • 2.
    Pack With Care

    Place your items back in their original packaging, ensuring all designer tags and security seals remain intact and untampered.

  • 3.
    Ship It Back

    Print your prepaid shipping label from the portal, attach it to your parcel, and drop it off at any authorized courier location.

  • 4.
    Receive Your Refund

    Once our quality control team inspects your return, we will process your refund or ship your new exchange size within 5-7 business days.